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Information for EU Customers

The UK left the EU on 31 January 2020. A transition period was in place until 31 December 2020, during which all EU rules and laws continued to apply to the UK. All pricing on our website is now shown with no VAT and you will not be charged VAT at checkout, however VAT may become due once the shipment reaches your country. If delivery is made to an EU address, all products manufactured in the EU & UK, and all orders below €150, are exempt from Customs Duty. However other products may be liable for Customs Duty.

Please note, you are liable to meet any additional charges for customs clearance or additional documentation. As customs policies vary widely from country to country, we recommend you contact your local customs office for further information.

If your parcel is returned to us due to unpaid VAT, duties or disbursement fees we reserve the right to deduct the cost of the return from the refund of the returned goods.

All the below information has been provided by third parties and are merely designed to help you understand the duties, VAT and additional charges. IDS/DD/MDS have no control over these charges and they can vary widely from country to country. We recommend you contact your local customs office for further information.

You will find an icon on each item to understand whether something is produced in the EU/UK, or if something is produced outside of the UK/EU, see icons in table below.

The following chart may give you a better understanding of what the charges could look like:

 

Under €22*** = VAT* and Disbursement Fee** Applicable on some courier services

€22 - €150 = VAT* and Disbursement Fee** Applicable on some courier services

€150+ EU or UK Country of Origin Goods= VAT* and Disbursement Fee** Applicable on some courier services

€150+ Non-EU Country of Origin Goods= VAT*, Duty and Disbursement Fee** Applicable on some courier services

 

*The rate of VAT depends on the destination country: VAT Rates by country

**Disbursement fees may apply on certain courier services. The below charges are correct as at 14th January 2021 – please check the DHL website for details by clicking on the country in the list below.

***From 1st July 2021 the VAT exemption currently in place for goods imported into the EU with a value up to €22 will be removed, meaning that these shipments will now be subject to VAT.

The below chart merely shows disbursement fees as outlined by DHL, you can find more information by clicking on the name of each country which will take you to the DHL website to see a further breakdown of potential clearance charges, duties etc.

Austria

€15 or 3% of the total, if higher


Belgium

€14.5 or 2.75% of the total, if higher


Bulgaria

20BGN or 2% of the total, if higher


Croatia

75HRK or 2% of the total, if higher


Cyprus

€8 or 2% of the total, if higher


Czechia

300CZK or 2$ of the total, if higher


Denmark

100DKK or 2% of total


Estonia

€10 or 2% of the total, if higher


Finland

5% of duties and taxes, minimum €20 /shipment


France

€14.60 or 2.55% of the total, if higher


Germany

€12.5 or 2% of the total, if higher


Greece

No disbursement fees applicable


Hungary

5990HUF or 2.5% of the total, if higher


Ireland

€14.50 or 2.5% of the total, if higher


Italy

€13.50 or 2% of the total, if higher


Latvia

€10 or 2% of the total, if higher


Lithuania

€14 or 2% of the total, if higher


Luxembourg

€12.50 or 3% of the total, if higher


Malta

€10.17 or 2% of the total, if higher


Netherlands

€14.50 or 2% of the total, if higher


Poland

69PLN or 2.5% of the credit advanced, if higher


Portugal

Minimum charge of 30.30, increases when customs value above 200


Romania

84RON or 2% of the total, if higher


Slovakia

€13.50 or 2% of the total, if higher


Slovenia

€20.74 or 2% of the advanced amount, if higher


Spain

€10.00 or 2% of the credit advanced, if higher


Sweden

Minimum 50 or 100 SEK

Duties and/or taxes less than 300 SEK = 50 SEK in service charge, between 300 3,333 SEK = 100 SEK in service charge, more than 3,333 SEK = 3% of total

 

Please find below some useful external links and information regarding customs fees, VAT and disbursement fees:

European Commission – General information for purchasing goods from a non - EU country: https://ec.europa.eu/taxation_customs
Information on DHL Website: https://www.dhl.com/en/
My Trade Assistant Duty Calculator: https://trade.ec.europa.eu/access-to-markets/en/content